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KnowClimb Support
技术支持

Help with gameplay, ads, questions, Apple Intelligence, and app access.
获取玩法、广告、题库、Apple 智能及应用使用方面的帮助。

Contact / 联系我们

Email drive.notes.app@gmail.com. Please include your device model, iOS version, app version, and a short description. Screenshots are helpful. We normally respond within 3 business days.

请在邮件中附上设备型号、iOS 版本、App 版本与问题说明,最好附截图。我们通常会在 3 个工作日内回复。

Rewarded ad did not grant energy / 激励广告未发放能量

Three energy is granted after Google confirms ad completion. If the ad request or presentation fails, KnowClimb grants the same three-energy gameplay fallback automatically.

完整播放广告后会补满 3 点能量;若广告请求或展示失败,KnowClimb 会自动免费补充同样的 3 点能量。

Apple Intelligence / Apple 智能

Short on-device commentary depends on device compatibility, Apple Intelligence settings, supported language, and model readiness. Every knowledge question comes from the offline deck.

设备兼容性、系统设置、存储空间、语言和模型状态都会影响此功能。不可用时,KnowClimb 会使用内置的本地旁白;所有题目始终来自离线题库。

Report a question / 反馈题目

Email the question text and the answer shown by the app. We review accuracy reports and may remove or correct the item in a future version.